Services

“Whole Life” Service

service goes beyond delivering a great product you can rely upon. We provide technical assistance long after the product has been shipped. We understand that customers in professional markets have product life cycles measured in years or even decades. We therefore advise you on possible upgrades to your battery in order to improve performance or reduce cost whilst minimizing risk.Superpack quoted prices include for a high level of technical and engineering support, not only during the battery design and development phase but also throughout the years of series production.

the preferred battery supplier to several of the world’s leading original equipment manufacturers. We are very familiar with the level of technical support required and we continue to provide that support to our customers throughout the product life cycle. This can include upgrading battery products in future years to meet customer’s latest requirements, responding to new legislation etc.

Customer relationships

We are committed to developing strategic long term partnerships with our OEM customers. Through regular customer development meetings and technical reviews we aim to drive continuous improvement in our overall service and keep the customer up to date with new technologies.

Our design, development and production activities are all carried out by Superpack employed engineers working in zhujiang delta zone, which is a rapid developing location with excellent access to Universities and skilled industrial/technical workforce. This single-site facility also ensures a smooth transition from battery development to production.