Remote monitoring and management

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Remote Support Services

Get started now with our professional online technical support services, designed with speed, security and efficiency in mind. After a small and simple client download, our technicians can quickly solve the majority of technical issues that you may be experiencing. From stubborn computer virus problems, to assistance with printer installations, we’re here to help you get things done.

So don’t wait, call us now to get started with excellent support!

Online Backup Services

Our online backup solutions provide the highest level of security and protection for your sensitive computer data files. All data is protected before, during and after transmission to our data centers utilizing 256 bit military grade encryption.  And in the event of an unforeseen situation or event, all of your previously backed up data can be recovered quickly and easily from any computer with an Internet connection.

We offer several backup options to choose from to protect your data which include, full backups, incremental backups and also differential backups. The operations can be scheduled to be performed continuously, daily or weekly. The choice is yours to control and may be modified at anytime you wish.

We have tailored backup plans for both home and business users alike. Each with a large array of options to provide extra layers of security and protection for your home and/or business data.

Remote Network Monitoring

Adding to the long list of support service offerings that we provide, we also offer dependable hosted network equipment monitoring services. We can monitor a vast range of networked devices for errors, failures, malicious activity and other information that may be important to the proper functioning of your business network. From data servers, user workstations, firewall appliances and printers, we can monitor them all for problems. And with properly monitored equipment, your business can avoid unnecessary downtown from hardware failures and other events.

Who We Are

Smith Technical Resources is a Nashville, Tennessee based technology support services company that provides only the best solutions for both residential and business computer users nationwide. All of our technicians and engineers are highly experienced and they also hold current industry standard certifications which include, A Plus, Network Plus and also Microsoft Certified Systems Engineer certifications. We only employ the best and most trustworthy support personnel that the middle Tennessee area has to offer. And by doing so, we’re able to provide top-notch, and also cost-effective technical support solutions for our clients.

We support clients in almost every industry including, medical, legal, retail, restaurants, logistics, government and countless other industries. We also support home users as well. We provide on-demand support and also contracted support which include managed services for small to mid-sized businesses.

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